FAQ
Here are some of the most frequently asked questions about Scentsy. If your question is not listed below please do not hesitate to contact me directly.
Q: What kind of wax is used when making Scentsy Bars & Bricks?
A: Scentsy uses a custom, food-grade paraffin wax blend. It is designed for a specific scent-load & melt-point.
Q: What kind of oil does Scentsy use in its products?
A: Key fragrance oil.
Q: How much of a Scentsy Bar do I use at a time?
A: Do not place the entire bar in your Scentsy warmer at one time. One to two sections is sufficient for an average sized room. If using a plug-in Scentsy warmer use 1/2 to one section.
Q: How long will the scent last?
A: One Scentsy bar will last between 60-80 “on” hours. It depends on which scent you have & how often you leave your warmer on. Citrus scents are more on the 60 hour end, followed by vanilla/bakery smells, with musky type scents lasting the longest. Always dispose of your old wax. Adding another square will only dilute the fragrance.
Q: How hot does the wax become?
A: The wax is heated to 125 degrees when used with the correct bulbs, which is the temperature of a typical paraffin wax cosmetic dip. The wax will not burn children or pets.
Q: How do I clean the wax out of my warmer?
A: Turn the Scentsy warmer on to melt the wax. Pour the melted wax into the original container for reuse or, if there is no scent left, into a disposable container to discard. Wipe out the warmer lid with a paper towel. If using a plug-in Scentsy warmer, heat the wax for 2-3 minutes, peel the wax out & wipe with a paper towel. Scentsy spatulas are also available to assist in wax removal.
Q: Where do I get a replacement lightbulb?
A: Scentsy full-size warmers use a 25watt light bulb, mid-size warmers use a 20watt light bulb, & plug-in warmers use a 15watt light bulb. When your bulb burns out, let me know and I will get you a replacement.
Q: How much is shipping?
A: Please contact me for shipping rates.
Q: How often does Scentsy come out with a new catalog?
A: Twice a year…once in the spring (March) and once in the fall (September). Join my mailing list and you will automatically receive the new catalogs by mail when they are available.
Q: How often does Scentsy discontinue items and why does Scentsy discontinue them?
A: Twice a year before the new spring & fall catalogs are released. Scentsy brings new & refreshing warmer styles & scents to their customers in each new catalog. In order to do this Scentsy must make room by discontinuing some products.
Q: How can I buy Scentsy?
A: You can purchase on my Scentsy web site or you can contact me directly for assistance. I would love to be your Scentsy consultant!
Q: What forms of payment does Scentsy accept?
A: I accept cash or credit card. If ordering online you will be required to pay by credit card. I do not accept personal cheques.
Q: Does Scentsy do parties?
A: Yes, Scentsy is a party plan company. You can earn half-price items & free product simply by having a party. You can do a home party, an open house, a catalog party, an online party or do a fundraiser.
Q: Can I sell Scentsy & how can I become a consultant?
A: Yes! Visit my Join Scentsy page to read more information about becoming a consultant & view FAQ related to joining Scentsy.
Q: How much will I receive when I host my party or open house?
A: Please see the chart below
Here are some of the most frequently asked questions about Scentsy. If your question is not listed below please do not hesitate to contact me directly.
Q: What kind of wax is used when making Scentsy Bars & Bricks?
A: Scentsy uses a custom, food-grade paraffin wax blend. It is designed for a specific scent-load & melt-point.
Q: What kind of oil does Scentsy use in its products?
A: Key fragrance oil.
Q: How much of a Scentsy Bar do I use at a time?
A: Do not place the entire bar in your Scentsy warmer at one time. One to two sections is sufficient for an average sized room. If using a plug-in Scentsy warmer use 1/2 to one section.
Q: How long will the scent last?
A: One Scentsy bar will last between 60-80 “on” hours. It depends on which scent you have & how often you leave your warmer on. Citrus scents are more on the 60 hour end, followed by vanilla/bakery smells, with musky type scents lasting the longest. Always dispose of your old wax. Adding another square will only dilute the fragrance.
Q: How hot does the wax become?
A: The wax is heated to 125 degrees when used with the correct bulbs, which is the temperature of a typical paraffin wax cosmetic dip. The wax will not burn children or pets.
Q: How do I clean the wax out of my warmer?
A: Turn the Scentsy warmer on to melt the wax. Pour the melted wax into the original container for reuse or, if there is no scent left, into a disposable container to discard. Wipe out the warmer lid with a paper towel. If using a plug-in Scentsy warmer, heat the wax for 2-3 minutes, peel the wax out & wipe with a paper towel. Scentsy spatulas are also available to assist in wax removal.
Q: Where do I get a replacement lightbulb?
A: Scentsy full-size warmers use a 25watt light bulb, mid-size warmers use a 20watt light bulb, & plug-in warmers use a 15watt light bulb. When your bulb burns out, let me know and I will get you a replacement.
Q: How much is shipping?
A: Please contact me for shipping rates.
Q: How often does Scentsy come out with a new catalog?
A: Twice a year…once in the spring (March) and once in the fall (September). Join my mailing list and you will automatically receive the new catalogs by mail when they are available.
Q: How often does Scentsy discontinue items and why does Scentsy discontinue them?
A: Twice a year before the new spring & fall catalogs are released. Scentsy brings new & refreshing warmer styles & scents to their customers in each new catalog. In order to do this Scentsy must make room by discontinuing some products.
Q: How can I buy Scentsy?
A: You can purchase on my Scentsy web site or you can contact me directly for assistance. I would love to be your Scentsy consultant!
Q: What forms of payment does Scentsy accept?
A: I accept cash or credit card. If ordering online you will be required to pay by credit card. I do not accept personal cheques.
Q: Does Scentsy do parties?
A: Yes, Scentsy is a party plan company. You can earn half-price items & free product simply by having a party. You can do a home party, an open house, a catalog party, an online party or do a fundraiser.
Q: Can I sell Scentsy & how can I become a consultant?
A: Yes! Visit my Join Scentsy page to read more information about becoming a consultant & view FAQ related to joining Scentsy.
Q: How much will I receive when I host my party or open house?
A: Please see the chart below